BAGUIO CITY – The Home Development Mutual Fund or commonly known as Pag-IBIG Fund, assured its government and private partners of continuing good governance and positive reforms to ensure the best and quality service to all its members.
Deputy Chief Executive Officer Ofelia Dela Serna made this assurance during the inauguration of the new Baguio Member Service Branch (MSB) at the 3rd and 4th floors of S Building at Upper Session Road, here.
Dela Serna, in a statement, assured their government and private partners of continuing good governance and positive reforms that will ensure the best and quality service to all of its members.
‘We will continue to work for better and faster service by bringing in new developments and stronger collaboration with partners from the industries, government offices and banks towards customer satisfaction’, Dela Serna said.
She also announced that the Pag-IBIG Fund, in its 36 years of existence, is going bigger and strong with P420 billion in assets and with the provision of 4.8 percent dividend rate to its 17 million members nationwide for fiscal year 2015.
Dela Serna also announced that Pag-IBIG is set to deploy new system next year, wherein with its partner banks they will be outsourcing billing and collection of contributions and loan payments.
The Baguio MSB is one of the 119 branches of Pag-IBIG all over the country serving around 100,000 members from Baguio City, Benguet and Mountain Province with around P207 million in contributions and P243 million worth of approved and released loans.
For Pag-IBIG’s goal to further expand its membership, the Baguio MSB, in partnership with the different industries is targeting to reach 150,000 members./JDP/CCD – PIA CAR#